Terms of Service

1. Introduction and Ownership
Welcome to https://navaroq.com/. This website is owned and operated by GranRoc, a company registered in the Netherlands. By accessing this site or making purchases, you agree to these Terms of Service along with any associated policies, including our Privacy Policy. The website is hosted on the Shopify Inc. platform.

2. Website Use and Accounts
To use this site, you must have the legal capacity to enter into binding agreements, or obtain consent from a parent or guardian. The website and its products must not be used for illegal activities, law violations, or distribution of harmful software. We reserve the right to suspend or close accounts and deny service at our discretion.

3. Product Information and Pricing
We strive to provide accurate product details, images, and pricing, but errors may occur. All information is for reference only. Prices, availability, and specifications may change without notice. Product images are for illustration purposes and may appear differently across devices. Returns are managed according to our Return and Refund Policy.

4. Orders and Account Details
Orders suspected of fraud or intended for resale may be canceled at our discretion. Customers are responsible for providing accurate and current contact and shipping information to ensure proper processing.

5. Third-Party Services
The site may include links to or integrate with third-party services. These external services are not controlled by us, and we are not responsible for their content or practices. Use of third-party services is at your own risk.

6. Privacy and Personal Data
Personal data is handled in line with our Privacy Policy and applicable UK data protection laws, including the UK GDPR and the Data Protection Act 2018.

7. Feedback and Submissions
Any feedback, suggestions, or submissions you provide may be used by us without compensation. Submissions must comply with the law and must not infringe on the rights of others.

8. Intellectual Property
All content on this website, including text, images, and logos, is owned by GranRoc or used with permission. Unauthorized use or reproduction is prohibited and may result in legal action.

9. Corrections
We may update or correct product information, pricing, or availability at any time, even after an order has been placed, to ensure accuracy.

10. Disclaimer and Consumer Rights
The website is provided “as is” and uninterrupted access cannot be guaranteed. Your statutory rights under UK consumer law are not affected, including rights to refunds, replacements, or remedies for misdescribed or faulty products.

11. Liability
You agree to hold GranRoc harmless from any claims, losses, or damages arising from misuse of the website or breach of these Terms.

12. Governing Law
These Terms are governed by the laws of the United Kingdom. Nothing in these Terms affects your statutory consumer rights under local law.

13. Changes to Terms
These Terms may be updated at any time. Revised Terms will be posted on this page, and continued use of the website constitutes acceptance of the updated Terms.